Shipping policy
At Ozora Farms, we strive to get your order to you as quickly as possible. Please review our shipping policy below for details on processing times, shipping methods, and delivery estimates.
Order Processing & Fulfillment
- All orders are fulfilled within 3 business days of purchase.
- Orders placed on weekends or holidays will begin processing the next business day.
- Once your order is fulfilled, you will receive a confirmation email with tracking information.
Shipping Method & Delivery Time
- We ship all orders via UPS to ensure reliable and timely delivery.
- The total delivery time is estimated to be 4-7 business days from the time of purchase.
- Shipping times may vary depending on your location and seasonal carrier delays.
Shipping Costs
- Shipping rates are calculated at checkout based on your location and the weight of your order.
Lost or Delayed Shipments
- Once your order has been shipped, Ozora Farms is not responsible for carrier delays or lost packages.
- If you experience issues with your delivery, please contact UPS directly or email us at info@ozorafarms.com, and we will do our best to assist you.
If you have any questions, feel free to reach out. Thank you for supporting Ozora Farms!